How your personal information is used by OIDI
How OIDI uses cookie
How your personal information is disclosed by OIDI
How to update, change or check your personal information
How your personal data is protected by OIDI
How OIDI handles personal data submitted by non-adult customers
Cooperative service providers
Update of this policy
Computer application program, tools and software
This policy addresses OIDI’s main strategy on personal data and private information. However, it is not possible to resolve all queries on handling relevant data by means of a simple strategy. OIDI may therefore supplement this policy by providing extra message regarding customer product or specific services so as to inform customers for fulfilling specific purposes with such personal data. So in using OIDI product or services please pay attention to this type of notice via other means.
1. How your personal information is used by OIDI
1.1 Means, time and purposes of collecting and using personal data by OIDI
Account Setup, Purchase, Registration of Product or Services
If you submit your application via online for setting up your account, purchase, register our product or services, including the execution of your purchase order, payment for the product or services, validation or initialization for use of product, amendment based on your request, ask for provision of technical support or authorized to update etc., we may require you to submit the required data so as to enable the accomplishment of those requests. The required data include your electronic email address, receiving address for the delivery of product, telephone number, product information, time of purchase and the method of payment etc. so as to allow us to complete the processing of your purchase order, downloading the product and the provision of our services.
Participation in Promotion Events or Market Survey
Upon receiving your consent to participate in promotion events or OIDI’s market survey, we may send you messages regarding your interested products or services based on the information you have provided, such as your email address and telephone number. You can reject the use of your personal data for such promotion events or market survey by selecting the appropriate option to reject or drop such choice through the prompting window of our website, our products or by contacting us via email csinfo@OIDI.com.hk.
Share with Friends or Invite Friends to Join
If you use our services and share the contents with your friends or invite your friends to join, we may request you to provide contact details of your friends, including but not limited to any social network accounts, email address etc. OIDI may use the data you provided to send invitation messages to your friends via email, instant messaging tools, social network sites or text/multimedia messages. The personal data of your friends will be used for invitation purposes only and OIDI will not save those data and in no cases use them to infringe your friend’s privacy.
OIDI may collect data on the system and application programs of your terminal product. This is for the purpose of advising you timely the latest updates on the available use of system and application programs. The data so collected for this particular purpose include name of equipment, version of system and application programs, version of operating system and browsers, regional and language settings, equipment identification data (IMEI, ESN, MEID, SN), network code for operator etc.
The handling of the above data is limited to the application of informing you the availability of usable updates on application programs.
OIDI may collect some information for statistical and analysis purposes. The information collected include name of your equipment, version of equipment, equipment ID code (IMEI, ESN, MEID, SN), rough physical location information about your equipment, network ID of operator (PLMN), status of use of applications, IP addresses of internet sites visited. OIDI’s only purpose of collecting such information is to:
Provide you with the best personalized user experience
Improve our products
Analyst our operation efficiency
Compile statistics on market penetration
Improve the security of network and services
Kick start your after-sales guarantee services
In case there is abnormal situation about your equipment or application programs, and you choose to send relevant data to OIDI in order for OIDI or other cooperation parties to provide services on fault analysis, OIDI may collect relevant data including equipment model, name and version of application programs, equipment ID, error blog etc.
Data Synchronization, Share and Storage
Certain services provided by OIDI allow you to synchronize, share and store your data. OIDI will collect and store the data for your selected upload, download or for realizing this function.
1.2 Location-Based Services
When you request for certain services which are location-based, such as when you search, navigate or inquire weather information according to a particular physical location, OIDI may collect, use and handle the precise or rough physical location information in your equipment so as to allow OIDI to provide the above-mentioned services. The information so collected may include your equipment ID, type and model number, as well as the instant physical location of your equipment (including data for global positioning system [GPS], WLAN or operator network code). You can open or close GPS information via GPS settings. However, according to operator policy, you may not have your right to control WLAN and choose mobile operator network. OIDI deploys an anonymous method to collect physical location data in order to provide and improve location-based services.
1.3 Collection and Use of Non-personal Data
Non-personal data refers to data that cannot identify a particular person, such as number of people visiting our website, hit counts of web pages etc. OIDI will collect this sort of data in order to understand how users use our website, products or services so as to improve, satisfy the requirements of our customers. OIDI may at its discretion decide whether or not non-personal data will be collected, used, transferred or disclosed based on any other purposes.
2. How OIDI uses cookie
To ensure the normal operation of our website, we could sometimes put a small piece of data file into your computer or mobile device. This type of file is called cookie. Cookie is a simple text file stored in your computer or mobile device by our website server which is the only one that can check or access the contents of the cookie. Each cookie is unique with respect to the browser. It contains certain hidden information such as unique identification code, name of website and some figures and numbers. It allows a website to remember information about your favors or contents of your shopping cart.
Most big websites or internet service providers use session cookie when you visit their websites or persistent cookie next time when you visit them again. This will enable them to improve your user experiences by starting functions to remember users. Cookie can help website to remember your settings, the language, font size and other favors you will use when you browse the website via your computer or mobile device. It helps to avoid re-inputting such settings next time when you revisit the website. If cookie is not used by a website, you will be treated as a new visitor every time when you turn to a new webpage. For example, when you have entered your detailed information and move to another webpage, that webpage will not identify you and there is no way keeping you to stay at a login status.Our cookie will not be used to personally identify you. It is only used to enable you to have better operation and more convenience when you visit our website.
If necessary, you can control or delete cookie. For details, please refer to the contents in AboutCookies.org. You can delete all cookies in your computer. You can also set to disable the use of cookie in most browsers. However, once you have done that, you may need to adjust manually certain settings each time when you visit our website.
If you need the description on how to change browser settings, please read the following links:
OIDI will not use cookie for any other purposes except those stated in this document, and we will not collect any personal data for any other purposes.
3. How your personal information is disclosed by OIDI
OIDI will disclose your personal data only if the following situations are satisfied:
You have confirmed to agree:
(i) Upon receiving your consent OIDI will disclose your personal data to other parties.
(ii) Disclose your personal data to other OIDI subsidiaries or vendors:
OIDI may need to provide services to you via certain cooperation parties. Therefore, OIDI need to share part of your personal data with those cooperation parties to enrich our services and meet your requirements. For example, when you decide to purchase online OIDI’s products, OIDI will need to pass your personal data onto relevant logistics company so as to enable them to deliver the products to you or to provide you other customer services. OIDI strictly prohibits the use of common personal data by subsidiaries of OIDI or authorized vendors for other purposes.
(iii) Disclose your personal data by law:
OIDI may disclose your personal data according to the requirements of law, legal proceedings, judicial or government authorities. In the case when OIDI is involved in reorganization, merge or liquidation, your personal data may also be disclosed to the purchase parties.
4. How to update, change or check your personal information
You are responsible for the accuracy of your personal data you provided to us. OIDI will try our best commercial effort to ensure the accuracy of your personal data. We will delete or amend your data based on your request. You can contact us by sending an email to csinfo@OIDI.com.hk to make your request. According to OIDI’s terms and conditions, you can manage anytime your personal data such as the registration data of your personal account.
5. How your personal data is protected by OIDI
OIDI takes reasonable preventive measures to protect your personal data from unauthorized access, disclosure, misuse, change, damage and loss, including but not limited to physical, technical and systematic aspects. For example, in technical aspects, OIDI monitors our system by using anti-virus software and encryption protection to strengthen our protection against any attacks to our data centre. In physical aspects, OIDI sets stringent measures and access controls to allow only business staff who should need such personal data. In systematic aspects, we provide OIDI staff with security and privacy protection trainings so as to ensure that they fully understand the importance of data protection. Although we have taken reasonable measures to assure protection of your personal data, there is no any single measure that can guarantee 100% security.
Moreover, OIDI keeps your personal data at a specified timeframe according to the time required to finish all the items as stated in this policy, except the case that it is required by law or law allows to have a longer period of time.
6. How OIDI handles personal data submitted by non-adult customers
Unless it is required by law, OIDI will not collect non-adult personal data without the consent of his/her legal guardian. We will only use or disclose personal data of non-adult in case it is allowed by law, or his/her guardian’s consent has been obtained according to local law, or it is for the protection of non-adults. The definition of non-adult should refer to appropriate law and the culture of local regions and countries.
7. Cooperative Service Providers
8. Data Distribution
OIDI’s products and services may be provided by resources and servers located in various regions or countries over the world. Therefore, your personal data may possibly be transferred across the border to other regions or countries from the region or country where your services are used. There may not have any laws on protecting personal privacy in those regions or countries, or different data protection policies are implemented there. Under this situation, OIDI will take measures to assure such data transfers are carried out on a law-basis and your personal data are protected according to applicable laws. For example, via the use of standard agreement (if necessary) approved by relevant authorized organizations, and via the use of other appropriate technology and organization data security measures.
9. Update of this policy
10. Contact OIDI
If you have any queries, opinions or suggestions, you are welcome to contact us by sending your email to csinfo@OIDI.com.hk.